Getting Started with M2M Enabled Service

Aberdeen Group has produced a white paper describing the benefits of incorpating M2M solutions into service organizations. You can download a copy at M2M Data Corp.

From the white paper:

"Key Facts

Best-in-class companies have achieved marked improvements in work orders completed per day,overall service revenues, and number of emergency work orders per week as a result of their M2Msolution deployments. In search of such performance gains, OEMs should carefully consider the criticality and value of serviceable assets, as well as the frequency and variability of service requirements when assessing the viability of an M2M solution."